UX Writing Guide
Being able to communicate effectively in writing is a critical skill for any UX Designer to master. Whether we’re developing design deliverables, presenting our work to clients, or adding content to our interfaces we’ll need to write clearly, succinctly, and correctly.
Furthermore, as we enter the professional world, we will be expected to communicate in a professional manner. This includes writing that is free from grammatical errors and focused on the task at hand with an appropriate tone for the workplace.
The practices outlined in this guide, aim to help you develop your writing skills to communicate effectively within the workplace and as a UX Designer.
Guidelines
- Proofread, proofread, proofread!
- Your writing must always be free of typos and grammatical errors because it shows that you pay attention to details and care about your work.
- Be concise.
- Have a point.
- No one wants to read an unstructured brain dump, so make sure there’s a point to whatever you’re writing.
- Consider your audience.
- If you’re writing a formal business document, then a bunch of emojis is not what your audience is expecting. Whereas an interface for children might be the perfect place for them.
- Design your writing.
- You're on your way to becoming a professional designer, so you’re writing should look the part too. Ensure that your writing has an appropriate text hierarchy, typography, and color palette.
- Don’t bury the lede.
- Discuss the most important information as early as possible. It’ll help your reader better understand what you’re writing, and you won’t miss the chance to share the important details if they don’t finish reading.
Tools
Grammarly - A free, online writing assistant that makes sure everything you type is clear, effective, and mistake-free.
Hemingway Editor - A free editor to make your writing bold and clear.