How to get help
The coursework and pace of Lambda School can feel overwhelming, but there are numerous people and resources available to support you when you need it. Don't be afraid to ask for help!
Support Team
This should be your first touchpoint when you need help throughout the course. Reach out when you need help with the following:
- General inquiries
- Help with tools
- Scheduling
- Expectations
- Who to go to for what
To get in touch:
Type /frontdesk anywhere in Slack, fill out the form that pops up, and your question will automatically route to our support team.
Type /frontdesk anywhere in Slack, fill out the form that pops up, and your question will automatically route to our support team.
Learner Success
Advisor
Advisor
There will be a coordinator assigned to you for each unit who will work with you 1:1 on any challenge you may encounter. Reach out for questions about:
- Stress
- Time management
- Personal challenges
- Hiatus
- Flex
To get in touch:
Reach out to them directly, or contact /frontdesk to get connected.
Reach out to them directly, or contact /frontdesk to get connected.
Instructor
Your course Instructor will be a single source of truth for any course-related questions. From assignments to build weeks, your Instructor is dedicated to your success. Reach out for questions about:
- Curriculum
- Assignments
- Build Week
- Unit expectations
- Technical concepts
To get in touch:
Slack your Instructor directly, but first give yourself 20 minutes to try to solve the problem on your own.
Slack your Instructor directly, but first give yourself 20 minutes to try to solve the problem on your own.
Career Coach
When you hit the job search, Career Coaches are available to help you with any job search-related questions. They are 100% focused on making sure that you all land high paying tech jobs. Reach out for questions about:
- Sourcing & applying to jobs
- Networking & outreach
- Preparing for interviews
- Negotiating salaries
To get in touch:
You can go to their office hours in the Job Search Channel or grab an interview prep or offer negotiation appointment with a coach here. You can also submit a /frontdesk ticket and get a direct response from a coach within 48 hours.
You can go to their office hours in the Job Search Channel or grab an interview prep or offer negotiation appointment with a coach here. You can also submit a /frontdesk ticket and get a direct response from a coach within 48 hours.
Enrollment
Advisor
Advisor
Your enrollment advisor will be assigned to you after you have completed your application. They will guide you through the Admissions process and can answer any of your questions about:
- Financing options
- Admissions process
- Lambda Launch
- Precourse materials
- Lambda School in general
To get in touch:
Slack or email your Enrollment Advisor directly.
Slack or email your Enrollment Advisor directly.
Technical Project Lead
The Technical Project Lead (TPL) serves as a technical leader on your Labs project. They ensure each member of your project team has the opportunity to contribute meaningfully and accomplish the scope of work. Reach out for questions about:
- Help with Labs project
- Labs team dynamics
- Labs project planning
- Technical support
- Portfolio advice
To get in touch:
You will be connected with your TPL when you begin your Labs project. Reach out to them directly via Slack as needed.
You will be connected with your TPL when you begin your Labs project. Reach out to them directly via Slack as needed.
More support resources
Imposter Videos
Feeling frustrated and overwhelmed? You’re not alone. Hear from students about how they pushed through what felt like impossible times.
Watch student videos
Watch student videos
Health & Wellness
Lambda School can be very stressful. See how we can help you with your mental and physical well-being with the Modern Health app.
See Health & Wellness Resources
See Health & Wellness Resources
Student Guide
Our Lambda School Student Guide is designed to help Students be successful throughout their Lambda journey.
Browse the Student Guide
Browse the Student Guide
Tools & Platforms
We use a variety of tools and platforms to build community and support the Student experience. See our tips and best practices.
Get help with our tools
Get help with our tools
Accommodations
We welcome and embrace diversity and are committed to providing reasonable accommodations to students who may need them.
Learn about our accommodations
Learn about our accommodations
Lambda Glossary
Did you hear a term and you weren't sure what it meant? Use the Lambda glossary as a quick reference guide to learning the lingo at Lambda.
See the Lambda Glossary
See the Lambda Glossary
Your peers can also be a great support system
The community at Lambda School is lively. Even though you might be sitting at your computer at home, you’ve got thousands of friends going through the same challenges. Browse Slack channels to connect with your peers and help each other along the way.
Here are just a few of the community support channels you can find on Slack.
Here are just a few of the community support channels you can find on Slack.
#imposter-syndrome
#mentalhealth
#career_help
#interviewprep
#women
#trans_allies
#lgbtqai
#autism
